What is the delivery time ?
When we receive an order we try to make it as fast as possible taking our que in mind. and average time to ship is between 1-2 weeks. There is always an option to rush the order. Please contact us if you want to rush the order.
Are the dinosaur bones Genuine ?
Yes we use high quality genuine fossils from selected dealers. We also provide a card of authenticity of each fossil we use.
Are your opal genuine ?
Same as the dinosaur fossils we use genuine opal from Australia and ethiopia.
Not all our opals are genuine we also use synthetic, in the description we state if its genuine or synthetic.
We have almost every option available.
With all payment options you are protected against scamming, we do not receive the payment directly but through a service that verify every transactions.
Cancellations & Returns/Refunds
We don’t accept cancellations after 12 hours of purchase. This is because after 12 hours of purchasing we start with the process/production of the ring. If we decide to cancel an order after a discuss there will be calculated €20 = around $24 US restocking fee. We don’t accept returns and don’t work with refunds as every ring is made to order.
We do accept exchanges. For an exchange we charge 20% + shipping. Why? Well, we have to produce a completely new ring from start to finish, this takes time and materials. (If a ring has been personalized/engraved, the ring can’t be exchanged or returned!)